LightSpeed ProTechnical Specifications

 

Point of Sale

  • Scan Mode offers high-speed barcode scanner-driven invoicing
  • Button Mode offers touchscreen-friendly category-based invoicing
  • Search or Browse Customers and Products using Cover Flow
  • Add new or existing Customers to a sale or enter info for a Walk In
  • Color-coded inventory statuses for Products
  • Lookup inventory levels for a Product in another store
  • NEW!Choose from two different POS themes: Black Ice or Enlightenment
  • Customizable payment methods for credit cards, cash, checks, and more
  • Built-in Credit Card Processing
    • Axia, MerchantWARE, HPS, Authorize.net
  • NEW!Built-in Debit Card Processing
    • Axia, MerchantWARE, HPS
    • Support for Ingenico i6580 Titan debit terminal
  • Activate or redeem gift cards
  • LightSpeed Mobile can dispatch invoices to POS for payment
  • Put multiple sales on hold and restore at any time
  • Make payments on historical invoices
  • Join or leave till from POS
  • Apply discount to individual or all line items
  • Set tax code and primary/secondary salesperson on sale
  • Plug and play hardware support for many barcode scanners, card swipes, cash drawers, receipt printers, label printers, pole displays
  • Print sales as receipts or full page invoices
  • Email invoices directly to customers from POS

LightSpeed for iPad

  • LightSpeed for iPad app runs on any iPad with iOS 5.0 or later, and connects to LightSpeed Server to enable mobile sales anywhere in the store
  • Compatible with Socket Bluetooth scanner, iDynamo card swipe, Ingenico payment terminal, Star – Micronics TSP receipt printer
  • User can search Products and Customers to create a sale or return
  • Select, edit, or create a Customer
  • Button Mode for rapid, drill-down access to products
  • Related Items for cross-selling companion products
  • Show & Tell feature showcases products with images and special notes
  • Look up Product inventory availability
  • Sell & redeem serialized gift cards
  • Enter combination payments, including cash and credit card
  • Email a receipt to a Customer
  • Print a receipt to a Star receipt printer connected via LightSpeed Server
  • Edit quantities, discounts and descriptions per line-item
  • User can initiate sale on iPad and then relay it to POS station for completion
  • Sell non-serialized and serialized Products
  • Credit card payments can be processed with iPad using iDynamo or Ingenico terminal
  • Customers can sign for their purchase on-screen

Mobile Point of Sale

  • LightSpeed Mobile app runs on iOS 4.0+ devices and connects to LightSpeed Server to enable mobile sales anywhere in the store
  • Compatible with Linea Pro hardware for iPod touch 2G/3G that scans product product barcodes and swipes credit card info
  • User can search Products and Customers to create a Sale
  • Select, edit, or create a Customer
  • Look up Product inventory availability
  • Email a receipt to a CustomerÊ
  • NEW!Print a receipt to a Star receipt printer connected via LightSpeed Server
  • NEW!Edit quantities, discounts and descriptions per line-item
  • User can initiate sale on mobile unit and then relay it to POS station for completion
  • Sell non-serialized and serialized Products
  • Credit card payments can be processed with mobile unit
  • Customers can sign for their purchase on-screen

Browser and Tracker

  • iTunes-like Browser interface lets you quickly and easily browse your business
  • Browse live previews of products, customers and sales documents
  • Park frequently-used items in the Parking area
  • Drag and drop business elements to create new documents or add to existing documents
  • Save dynamic Smart Finds
  • Create Trackers that help keep you and your team coordinated with dynamic lists of every customer or document that requires action
  • Search All feature searches every corner of your LightSpeed-managed business
  • Browser Export feature gives you the ability to export anything you can find with the Browser

Sales and Retail

  • Quotes that can be converted to Invoices or submitted to Purchasing as Orders
  • Lightning-fast Product and Customer search while building sales documents
  • Accept deposits on Quotes, SROs and Orders
  • Sales documents print across multiple pages, with wrapping product descriptions, notes and full-color images of products
  • Email invoices directly to customers
  • Versatile Gift Card system that can use pre-printed gift certificates or gift cards with magnetic stripes or barcodes
    • Recharge Gift Cards previously sold to a customer
  • Print gift receipts, packing slips, box labels, mailing labels, product labels, claim checks and more
  • Tight integration with the iSight camera, so images of products and customers can be quickly and easily captured in your database
  • Product Size/Color Matrix for clothing and apparel-based businesses to generate child product records and adjust inventory levels in a convenient grid format
    • Build Purchase Orders, Invoices and other documents using the Product Size/Color Matrix
  • Jobs and Timesheets track employee hours and let you find out how much time your staff is spending on projects and tasks
    • Convert Jobs to Invoices, summarizing hours at your staff’s billable rates and tasks performed
  • Service Repair Order, or SRO, can book in products that need repair and document repair progress
    • SRO can print claim checks and service labels
  • SRO can perform Apple GSX Warranty Lookups and Parts Lookups when used in an Apple Reseller environment
  • SRO features GSX Carry-In Repair integration for use in an Apple Reseller environment

Customers

  • Customer window lets you track everything about a customer, storing multiple phone numbers, addresses, contacts and customer photos
  • Set default language, currency, salesperson and tax code
  • Set automatic pricing levels or discounts using customer categories
  • Marketing activities like mass mailings and mailing label printing are facilitated by innovative categorization tools like customer groups
  • Powerful search tools like the Advanced Customer Find and Customer Browser
  • Track all notes and calls with a customer and flag them for review so that they appear automatically in the Tracker as follow-ups
  • View all of a customer’s transactions and purchases in the History section
  • Action menus let you schedule a customer in the iCal or Now Up-To-Date calendar, print mailing labels, send emails, map their address on Google Maps, initiate a Quote, Order or Invoice, or call on Skype or the WebFones PBX VoIP phone system, all with a single click
  • Customer Merge unifies customer purchase histories
 

Inventory

  • Print Labels
    • Prints to a range of label sizes for products and customers, and can be printed to a label sheet or spooled on the Dymo LabelWriter (support for either format varies per label size)
  • Label Designer
    • Gives you full control of the layout of your product labels, including the ability to add graphics and to arrange the information that appears for a look that’s unique to your business
  • Serial Number History
    • Tracks product serial numbers as they move through the system, from being received on a purchase order to being sold on an invoice, booked in on a Service Repair Order, or transferred to a virtual warehouse
  • Set Reorder Points for your products so that when stock diminishes to the level you’ve set, you will be prompted to place another order using the one-click purchasing feature
  • Count Inventory
    • Minimizes the pain of an inventory count by making efficient use of product labels and the barcode scanner, aggregating your quantities for you as you scan
    • Counts, which can represent areas of your store or virtual warehouses, and can be edited and amended prior to the inventory reconciliation step
  • Virtual Warehouses allow you to have products that you want to show as unavailable for sale but are still part of your inventory
    • Transfer stock from your sellable inventory to one of ten “stockpiles”, ie. Demo equipment, desktop units, repairs
  • Set Selling Prices and Set Product Info allow you to make batch changes of specific subsets of your products, including tax statuses, alternate pricing levels, and markups based on category or brand
  • Live Rules allow you to set up rules that can be applied automatically to your products if they meet the particular set of criteria you’ve set

Multi-Store

  • Multi-Store Lookups
    • Keep tabs on the inventory levels of product at your other locations, providing you real-time access to detailed inventory availability and status information
  • Multi-Store Transfers
    • Send, track, and receive inventory transfers between your store locations with drag-and-drop ease using Transfer Out and Transfer In documents

Multi-Store Pro

  • Available for an additional annual subscription fee, Multi-Store Pro helps level the retail playing field by offering independent retailers the same cross-store conveniences as big box retail operations
  • Product Replication
    • Enables a master store location to replicate data to child stores to ensure consistency of products, suppliers, families, classes, and other product attributes
  • Cross-Store Gift Cards
    • Allows redemption of gift cards anywhere in a retail chain
  • Cross-Store Returns
    • Allows customers to return product to any store without hassle or time spent researching the original sale
  • Cross-Store Reporting
    • Provides sales information for each store location to owners and managers, and inventory information to purchasers and controllers
  • Multi-Store labels allow products to be transferred between stores without the need for re-labelling
  • Store configurations can now be exported and imported between locations for faster new store setup

Purchasing

  • Drag and Drop Purchase Orders
    • Allow creation purchase orders in seconds with drag and drop ease
  • One-Click Purchasing Actions
    • Categorize order requests according to supplier and converts them to purchase orders that list the breakdown of the order requests, including customer info, inventory statuses, ETAs, and costs
  • Multiple Suppliers and Costs allows you to source your products from more than one supplier

Reporting

  • NEW!“ReportMaster” engine features instant reports in multiple categories, including Sales, Payments, Inventory, Taxes, and Accounting
  • Reports can quickly be customized for additional columns, groupings, sorts, and filters to analyze results in specific ways
  • Report results can be printed or exported to a text file for use in spreadsheet applications
  • Reports can be exported and shared with others
  • Reporting features over 300 reports in over two dozen categories, including Sales, Payments, Inventory Valuation, Taxes, and Commissions
    • Reports can be filtered for specific, ground-level information, queried by date range, and exported to Excel or PDF format
    • Presets allow you to save your favorite reports for quick access
  • iStats on your iPhone
    • Tracks sales, payments, returns, and invoice counts for the day, the week, the month or even the year, as well as which employees are clocked in at the store
  • Tills feature makes managing cash drawers easy
    • Save payment totals at the end of the day or at the end of a user’s shift
    • Enter coin and bill denominations and reconcile sales stations separately, or as a batch
  • Quantity Discounts help increase sales volume and encourage larger purchases
    • Set up to 66 different prices per product, based on the quantities and pricing levels you choose
    • Allows up to six discount levels alongside up to ten pricing levels to create a discount matrix for any single product
  • End of Day report is a detailed daily summary of the day’s sales activities, including deposits, payments, and returns, broken down by sales station
    • Compare your actual funds for deposit with the balances recorded, and any shortages or overages are clear and easy to understand
  • Commission Reports allow you to quickly calculate commissions based on sell price or profit margin, and easily tallies an adjustable scale for discounted products
    • Split commissions are also a breeze, as invoices split between two users are broken out separately in reports
  • Intelligence reporting features a cluster of predefined reports geared toward illustrating your best- and worst-performing customers, quotes, invoices, and products, as well as monthly revenues laid out in chart form
 

Accounting

  • Accounts Receivable help you keep tabs on your customer accounts, tracking outstanding invoices as they age through 30-day intervals
    • Print statements, apply payments to particular invoices, and set opening balances when bringing in customers from previous systems
  • Seamless Accounting Exports to QuickBooks 2009/2010 for Mac
    • Export invoices, payments and bills as journal entries directly into QuickBooks® Accounting 2009/2010 for Mac, without having to manage export files or worry about duplicate imports
  • Accounting Exports to QuickBooks Pro for Mac (USA), QuickBooks Pro for Windows (USA), MYOB (USA, Canada, Australia)
    • Exporting invoices, payments, and supplier invoices as journal entries to your accounting software, whether it’s MYOB or QuickBooks (Mac or Windows), is a simple process of posting and exporting
    • Exports of invoices and payments are GL summaries, while customer and invoice detail information continues to reside in LightSpeed
    • Supplier invoices are exported as payables for completion in MYOB or QuickBooks
  • Batch Printing allows you to print separate statements for all customers with outstanding balances

eCommerce

  • LightSpeed Web Store
    • Web Store is now open source and ready for complex customizations
  • Magento eCommerce Platform
    • Robust, flexible and scalable eCommerce solution ready for growing businesses

Web Store

  • NEW!Google Integration
  • Integrates your store with Google Shopping and Google Adwords, for maximum exposure to shoppers, and Google Analytics for detailed backend metrics on visitors, the products they browse and buy, and more
  • NEW!Social Integration
  • Allows your store and its products to be featured on popular social media platforms like Twitter, Facebook, and Pinterest
  • NEW! Intelligent Inventory Availability
  • Product availability takes into account existing inventory, items reserved in-store, and pending Web Orders for high-level accuracy
  • NEW!New Template
  • A professionally-designed layout that showcases your product catalog with contemporary styling that maximizes the newest SEO technology, and scales to mobile devices including iPhone and iPad
  • Promo Codes
    • Distribute codes which apply dollar or percentage discounts to orders on Web Store
  • Tier-based Shipping
    • Provide shipping prices based on cart value
  • Free Shipping
    • Easily set a free shipping with an optional threshold
  • Advanced Search
    • Narrow down your search to a price range or within a specific category
  • Customer Accounts
    • Let your customers create and manage their own secure accounts, for a personalized experience that lets them easily track their purchase history and outstanding work orders, simplifying reorders, building loyalty and encouraging repeat buying
  • Wish Lists
    • Enable shoppers to create and share lists of favorite products as well as create gift registries for special occasions such as weddings, anniversaries or birthdays
  • Online Quotes
    • Enable shoppers to create and email ‘Carts’, orders that can be reviewed and purchased online. Store owners can also email LightSpeed quotes that can be fulfilled on the Web Store, facilitating purchases and saving time for both retailer and shopper
  • Product Cross-Selling
    • Display featured or related products appear alongside customer selections in eye-catching iTunes- style sliders, encouraging related purchases and extended browsing on your Web Store
  • Process credit card payments securely in real-time with your choice of secure online payment options such as Authorize.net, PayPal, eWay and BeanStream
  • Live Shipping Calculators
    • Instantly provide accurate order totals with integrated live shipping calculation for UPS, Fedex, USPS and InterShipper
  • Search Engine Optimization
    • Ensures Google-optimized keyword meta-tagging that helps get your Web Store product pages indexed, and helps your online prospects find your store first
  • Elegant, Customizable templates offer your customers a unique Mac-like shopping experience, with innovative features such as iTunes-style sliders built into a sleek, fully customizable design that enables you to build an impressive online identity
  • Web Store Admin panel allows you to control all aspects of the online shopping experience from the Store’s appearance to shipping rates and payment methods, and gives you the ability to view sales charts and store data
  • Tight integration with LightSpeed means Web Store seamlessly syncs with your store database, making it easy to upload new products, complete with web categories and keywords, multiple images and related items
    • Download web orders and payments back into LightSpeed with the click of a button or on an automated schedule
  • Clean, customizable HTML Order Confirmation emails provide you and your shoppers with instant confirmation of web orders, offering you an extra way of tracking your online sales and giving your customers immediate assurance that their orders have been received
  • SSL security protects the privacy of your shoppers’ payment information, while automated updates mean your online storefront benefits from new Web Store features and fixes as they are released

Administration

  • NEW!Smart Backups
  • Organizes backup files in a daily, weekly, monthly, and yearly structure
  • User Privileges
    • Allow business owners to set access levels or require authorization for over 160 different privileges
    • Detailed logging in the Privilege system allows business owners to see who committed transactions to the database and when
    • View logs for individual documents and even see failed privilege authentications
  • Import Tools offers powerful migration and import tools for Products, Customers, Customer Contacts and Suppliers
    • Exportable Import presets can be saved so that import files can be processed on a regular basis quickly and easily
    • Image Import makes it easy for you to add images to each of your products, customers and suppliers, making it even easier to browse your database visually
  • PCI Compliance measures such as complex passwords
  • Setup Assistant helps administrators set up essential information upon login
  • Setup Panel brings configuration windows together in searchable window

Technology

  • Enterprise-Class LightSpeed Server
    • PostgreSQL, the underlying database engine for LightSpeed Server, is a high-performance, widely-deployed database platform
    • LightSpeed Server was designed from the ground up to be a multi-user system and serve the needs of an entire sales team
    • Targetted at groups of 1 to 25 users, but is architecturally capable of serving hundreds of users
    • Configure databases in LightSpeed Server panel
    • Optimize database performance by allocating system resources in LightSpeed Server panel
  • NEW!Developer API
    • Extend LightSpeed through custom apps or integrations
  • NEW!PCI Compliant
    • LightSpeed 3.3 has been deemed PA-DSS compliant and subsequent versions will be re-certified upon release
  • NEW!Lion Compatible
    • Ready for Mac OS X Lion (10.7)
  • International Support
    • Extensive support for tax-inclusive selling prices for European and Australian customers
    • Currency formatting support
  • Remote Access
    • Optimized for remote access, transferring as little as data as possible to the remote LightSpeed client, maximizing the performance experienced when remotely logging in and freeing you to work from almost anywhere