LightSpeed POS for Apple Mac | Troubleshooting - Home

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Support Hours

Monday to Thursday 9 am to 3 am EST
Friday 9 am to 1 am EST
Saturday 10 am to 6 pm EST
Sunday 7 pm to 3 am EST

Holiday Hours

April 17: 9 am to 9 pm EST
April 20: Closed
April 24th: 9 am to 9 pm EST

LightSpeed Support strives to respond to support requests within 1 business day from customers with a valid Support & Upgrades Subscription on weekdays.

Contact Support

Submit a support request
Toll-free: 866-932-1801
Telephone: 514-907-1801 (Montreal)
Telephone: 61-2-8488-3146 (Sydney)

Please Note: All support requests are handled on a prioritized basis, and not all support services may be available during these times.


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Still need help?

Find everything you and your staff need to stay on top of your LightSpeed installation, from documentation and training videos, to troubleshooting articles.

User Guide

Every LightSpeed feature, setup and workflow, documented from the ground up for the Beginner to the Expert user.

Videos

Prefer to watch a video over reading the user guide? Many popular topics are covered in our easy-to-follow training videos.