TrainingUser Guide


iStats

Setting up LightSpeed iStats

Staying in touch with your business every day is simple with LightSpeed’s iStats, no matter where you are. With your iPhone, iPod Touch, or any web-ready device, and an internet connection, you can stay up to date by looking up the following information:

Sales

The Sales tab on your iPhone displays your total Sales, Returns, Payments, and number of Invoices for the day, the week, the month-to-date, or the year-to-date.  

Intelligence

Track the invoices, products, and customers generating the highest revenue, again for the day, week, month, or year. Knowing which products are your bestsellers will keep you ahead of the curve on stocking and marketing, and knowing which customers are buying the most will let you know who to send the biggest gift baskets to. 

Staff

From your iPhone, you’ll be able to tell who’s clocked in at your store, when they started, and whether they’ve been working on specific jobs. Tap their phone number or email address to contact them instantly. 

iStats requires a publicly accessible FTP (SFTP accounts are not supported) account.  The account cannot be hosted by Xsilva. 

If you do not have a publicly accessible FTP Account, we recommend contacting your ISP (Internet Service Provider) as most ISP's will provide you with these accounts for free upon signing up for their Service. It is also possible that they might charge a small fee.

 

iStats

Configuration

To configure LightSpeed for iStats, follow these steps:

  • Download the installer file (iphone.zip) found at http://downloads.xsilva.net/iphone.zip
  • If a file named iphone.zip appears in your downloads folder, double click it to decompress it. If an iPhone folder appears from the download, you’re already set. 
  • With a graphical FTP client, connect to your web server and upload the iPhone folder from step 2. If you don’t have an FTP client, we suggest one of the following:
    CyberDuck (free)
    Transmit 
    Fetch
    Yummy FTP

These FTP clients will let you connect to your web server and browse the files and folders there. Once connected, you can copy the iPhone directory by dragging it into the FTP window. 

iStats only supports FTP, not SFTP.

If your Web Store is hosted with Xsilva's hosted service, your web host cannot be used to host iStats. 

  • Enter your connection info (the same that you used in step 3) into the iPhone Stats setup panel, found in the Tools menu. You do not need to specify the iPhone directory.
  • Web Host - Your publicly accessible FTP Account IP or URL.
  • Username - Your credentials to access this account. 
  • Password - Your credentials password to access this account. 
  • Root Directory - / (If your iphone folder is in a folder named 'MyiStats' one step down from the Root Directory for example, then you would use: /MyiStats/ for your Root Directory.)
  • Connection Mode - Active (This depends on your hardware setup)
  • Behind Firewall - No (This depends on your hardware setup)
  • Stats Login PIN - Use a 4-digit number you will remember
  • Update Schedule - Select every 5 minutes or more
  • Click Save.

Bookmark the URL in any web browser that will be accessing iStats. 

LightSpeed iStats