You will need to update the Web Store when:
1. You are "registering" your LightSpeed settings to the Web Store, including Tax Codes, Default Currency, Size-Color Matrix settings, and Families. This must be done before uploading Products or Documents to the Store.
2. You wish to add Products or Documents to the Web Store initially.
3. You wish to add any modifications or additions done to the Products you wish to sell online.
4. You wish to add any added or modified Quotes, Orders, or SROs to the Web Store.
Once you have selected and configured the Products you with to upload to the Web Store, you have the choice to either upload them manually, or on a schedule. If you are uploading manually, open the Web Store setup panel, confirm it’s set to be using version 2.0, and click Update Store in the Web Store tab. If you are uploading on a schedule, open the Web Store setup panel, confirm it’s set to be using version 2, and click the Setup tab. Use the pop-up menu for the Update Schedule setting to choose how frequently you wish to have your Products updated to the store.
IMPORTANT: Any changes made to Only Upload Products with Available Inventory or Only Upload Current Products features at Tools > Web Store > Setup will not take effect until at least one Product has been added or updated to the Web Store. Please see LightSpeed Support if you have questions.
To reupload all Products currently sold on the Web Store:
Clicking the Documents tab in the Web Store setup panel displays the 3 documents you can upload to enable additional features in the Web Store: Quotes, Orders, and SROs. Uploading Quotes will enable to Quote-to-Cart feature that allows you to email links from LightSpeed which bring your customer to a pre-populated web cart. Uploading Orders or SROs allow your customers to look up the status of their outstanding repairs or backorders, using only their email and the Document ID.
Uploading Considerations
Your initial upload of Products may take a significant amount of time, depending on the number of Products being uploaded. However, subsequent updates should be much faster as only new or modified information is uploaded.
It is recommended that you do not upload documents during the initial upload of Products, in order to minimize the time required, and that the upload of documents is completed anytime after the initial Product upload is complete. To do this, click the Documents tab of the Web Store setup panel, and uncheck each document type. After the initial Product upload, go back to this tab and check the documents you with to upload during the next update. Again, this might take a significant amount of time initially, but will become faster on subsequent updates.
