Demonstrate to your customers that you know and care about them by taking advantage of LightSpeed's unique features to track, manage, and stay in touch with your customer base. The LightSpeed customer profile captures and organizes customer data, giving you instant access to individual contact info, credit limits, tax preferences as well as an accurate history of each customer's calls, transactions and purchases.
Extend Your Reach
LightSpeed makes it easy to categorize and market to customers based on a wide range of criteria.
- Set up and send email blasts to promote special offers that will appeal to different customer groups.
- Reward specific customer groups with automated discounts.
- Get an accurate overview of outstanding customer balances and credits, along with the ability to drill down into a specific customer's history for details so you can proactively manage customer satisfaction and target overdue accounts immediately.
Take advantage of LightSpeed integration with third-party solutions like iCal, Google Map and Skype to strengthen customer relationships.
LightSpeed integrates sales, inventory, and purchasing processes to get you the right merchandise at the right time to cut costs and boost sales.
Simplify stock management.
Powerful inventory and purchasing tools at the heart of LightSpeed reduce effort, inefficiency and waste.
- Track inventory and serialized product with precision as it moves through your store.
- Color-coding shows you what's available and what's coming at any given time.
- Virtual Warehouses allow you to transfer stock from your sellable inventory to one of ten 'stockpiles', ie. Demo equipment, desktop units, repairs.
- Re-order points prompt you when product levels run low.
- Label Designer gives you full control of the layout of your product labels, including the ability to add graphics, product dimensions and other additional data.
Get help with inventory counts.
Use scanner-driven input for rapid stocktaking that is both simple and accurate.
- Complete full or partial inventory counts of your products to set initial stock levels, or manage your regular counts.
- LightSpeed can also generate and print barcode labels that can be affixed to gift certificates or gift cards.
- Compare counted totals with current levels to find discrepancies quickly and easily.
Truly inspired purchasing power.
LightSpeed's revolutionary "one-click" purchasing process allows you to compile stock orders and back-orders in record time and change suppliers on the fly.
- Receive an entire purchase order, reserve product to all linked orders, and print labels for everything you receive, each with a single click.
- Drag and drop new customer orders to link them with existing POs to keep stock flowing automatically.
Exports to QuickBooks & AccountEdge
Keep your accountant happy with LightSpeed's seamless integration with QuickBooks for Mac.
- A simple two-click process send invoices, payments, and supplier invoices directly to QuickBooks for Mac eliminating worries about missed or duplicate imports.
- Click once in LightSpeed to prepare your export, then click once in QuickBooks to bring everything in.
- The LightSpeed export log keeps a detailed history of every export if ever you need to review a discrepancy.
* LightSpeed also integrates with AccountEdge and most versions of QuickBooks for Windows.
See the
Full Feature List for a list of supported accounting packages.
Accounts Receivable and Batch Printing
Keeping tabs on your customer accounts is done with the Accounts Receivable module
- Track outstanding invoices as they age through 30-day intervals.
- Print statements individually or use Batch Printing to print statements for all customers with outstanding balances.
- Apply payments to particular invoices, set opening balances when you're bringing in customers from your previous system, and filter unused credits on sales documents.
Find out what you want to know, when you want to know it. LightSpeed's powerful reporting module makes it easy to configure and run reports with blazing speed and is designed to help you focus on detailed information to identify strengths and correct weaknesses quickly and easily for strategic advantage.
- ReportMaster is a customizable reporting engine that allows retailers to access all the data they need on their stores, sales and inventory across all distribution channels in an intuitive, visual interface.
- Gives store owners the ability to build and customize reports, add/remove columns and custom fields, filter, summarize, group and total results, set sort order, save custom reports and share them with other users.
- All reports can be printed, previewed, or exported to Excel.
- Use the End Of Day cash-out report for a daily summary of sales activities, including deposits, returns and breakdowns by category.
- Tracks sales, payments, returns, and invoice counts for the day, the week, the month or even the year, with iStats sent directly to your iPhone.
LightSpeed integrates sales, inventory, and purchasing processes to get you the right merchandise at the right time to cut costs and boost sales.
Easy Setup and Import Tools
- Easy-to-use Setup Assistant and Setup panels help you get your retail store off to the right start on LightSpeed.
- LightSpeed offers powerful migration and import tools for Products, Customers, Customer Contacts and Suppliers in the Import Tools window.
User Privileges and Logging
LightSpeed features an advanced yet easy-to-use Privilege system.
- Easy-to-use Setup Assistant and Setup panels help you get your retail store off to the right start on LightSpeed.
- LightSpeed offers powerful migration and import tools for Products, Customers, Customer Contacts and Suppliers in the Import Tools window.
LightSpeed has passed rigorous tests to achieve PCI Compliance, an industry standard which ensures that your transaction data is being kept safe and secure. Learn more at the PCI Information page.
- Import presets can be saved so that import files can be processed on a regular basis quickly and easily.
- Image Import makes it easy for you to add images to each of your products, customers and suppliers, making it even easier to browse your database visually.
LightSpeed Server was built from the ground up to deliver the reliability, security, performance and functionality you need today and tomorrow.
- With its powerful, solid multi-user Postgres SQL database, LightSpeed Server can scale to support many simultaneous users
- Breakthrough technology minimizes the client footprint so that the server does the heavy lifting, and you can count on fast performance on the front lines of your retail operation.
- Log in remotely to connect with your database when you're at home or on the road.
Multiple features for international retailers
LightSpeed comes with multiple features that simplify doing business internationally.
- LightSpeed makes is easy to switch to tax-inclusive pricing for overseas customers.
- Supports multiple currencies for flexible purchasing from suppliers that use a foreign currency.
- Built-in support for documents to be printed in English, French, and Spanish, as well as the ability to add additional languages.