We’re excited to announce that MerchantOS has joined with LightSpeed Retail!
Everyone from MerchantOS is looking forward to focusing on improving the point of sale system, upholding our values and maintaining our commitment to you, our customers. The MerchantOS product and team will be right here, with a new name — LightSpeed Cloud.
Your product and price will stay the same. If you decide to change your plan you’ll be switched to our new pricing. Over the next few months we’ll transition all customers to our new user interface. Not to worry — we’ll give you the opportunity to review the new interface before you switch over. We’re sure you’ll like what you’ll see.
We’ve always had big ideas and lofty goals and have been working toward building a product that’s loved and will be used by hundreds of thousands of retailers worldwide. Working together with LightSpeed creates a clearer path towards our vision and goals. Their design centered culture, experienced sales team and strong leadership has what it takes to steer us towards greater success than we could have achieved on our own. The opportunity in merging our organizations was overwhelming.
Today we’re excited to release LightSpeed Cloud. Our new user interface gives you the ability to run your store from an iPad without the need for a desktop computer. Our combined teams have contributed to create a dramatically improved user experience on any device.
All of us at LightSpeed Retail are committed to investing in LightSpeed Cloud. Over the coming months we’ll be expanding our development and operations teams. Our expanded team will be capable of tackling the challenge of creating an amazing point of sale at a pace and quality we’ve always dreamt of.
We sincerely thank you for being a customer — you’ve helped make our dreams possible. Without your support and belief in us we wouldn’t be here today. We want to repay you by creating an amazing retail experience.
Ivan & Justin
MerchantOS Co-founders and proud members of the LightSpeed team.
p.s. Please post your comments or questions about the transition here. We’ll host a live Q&A next Monday, July 29th, at 9am PDT / 12pm EDT.